Pricing

Helpello is free!

Sign up, create and manage as many Helpello knowledge bases as you need, for free.
$0/month

🚀  Free

Sign up and get started for free!
  • Up to 100 articles
  • All 3 widgets access
  • Embed on single domain
  • Helpello Branding
Sign up
It's free! No credit card required
Contact us

Enterprise

Need something extra? Get in touch!
  • Custom Integration
  • Custom Features
  • Custom Branding
Let's talk

Helpello Add-ons


Coming Soon

✨️  AI-Assistant

Automate your customer communication, powered with AI.
$0/month

Customization

You can customize the look of the Helpello widget to match your brand, easily make it look like part of your website with custom colors and more.
$19/month

Remove Branding

Remove the Helpello branding from the Widget and Knowledge Base.

Pricing

Flexible premium plans with annual and monthly payments.
Free plan available, no credit card required.
FREE

$0/month

Free,
with branding
  • Up to 15 articles
  • All Widgets
    (basic features)
  • Embed on 1 domain
  • Helpello Branding
Sign up
Basic

$15/month

billed monthly,
per desk, per editor
  • Up to 50 articles
  • All Widgets
    (all features)
  • Embed on 1 domain
  • Custom Branding
Sign up
PLUS

$25/month

billed monthly,
per desk, per editor
  • Up to 100 articles
  • All Widgets
    (all features)
  • Embed on any domain
  • Custom Branding
Sign up
Business

$45/month

billed monthly,
per desk, per editor
  • Up to 1000 articles
  • All Widgets
    (all features)
  • Embed on any domain
  • Custom Branding
Sign up
FREE

$0/month

Free,
with branding
  • Up to 15 articles
  • All Widgets
    (basic features)
  • Embed on 1 domain
  • Helpello Branding
Sign up
Basic

$10/month

billed $120/year,
per desk, per editor
  • Up to 50 articles
  • All Widgets
    (all features)
  • Embed on 1 domain
  • Custom Branding
Sign up
PLUS

$20/month

billed $240/year,
per desk, per editor
  • Up to 100 articles
  • All Widgets
    (all features)
  • Embed on any domain
  • Custom Branding
Sign up
Business

$30/month

billed $360/year,
per desk, per editor
  • Up to 1000 articles
  • All Widgets
    (all features)
  • Embed on any domain
  • Custom Branding
Sign up

Helpello Plans

Details and description
With all Helpello plans, including the free plan, you can embed your Helpello on your own website in 3 different ways, "widgets"; chat-like widget, like you see on right-bottom corner here, as FAQ with search on the top (like on our contact page) and as a Documentation page, which can be embedded as part of the content (as in our dashboard), or can be "fixed" and fill entire website area. You can use your own logo-image in docs and avatar-image in chat-like widget in all packages, including the free plan.

Premium features available in Basic, Plus and Business plans: additional tab with contact form in chat-like widget; additional tab with real Live Chat (powered by Tawk.to) feature, where you can chat with your clients; additional enhancements in Documentation widget (breadcrumb in the answer's header, previous/next buttons in the bottom and last modified information in the header)

The free plan comes with "powered by Helpello" branding, which may help us grow, it can be switched off in all premium plans (but it can be left enabled too), it also comes with some limits, like number of features or number of questions in each free Helpello you create or number of free Helpellos you can create in your account - as you can create more than one Helpello and in our Business package even connect/link Helpellos with each other.

Each Helpello can be embedded on a single domain by default, Plus and Business packages don't count number of domains, but you can still restrict your Helpello to allow opening only from your own domains.

It's possible to have a massive Helpello with large number of questions and answers, but it may not be very comfortable to maintain. There are fair use policies, each Helpello allows up to 1000 questions in the left menu as well as number of page loads per month, up to 10k views in Free plan and 100k (Basic), 250k (Plus) and 500k (Business) views on premium plans. If you need flexibility, we have a custom Enterprise plan and can discuss the details.
Free
 Basic Plus Business
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